Terms and Conditions ITandHome.com
ContactTerms & Conditions
ITandHome.com (IT&Home) E-Commerce platform is a legally authorized distributor of leading brands, including large dealer sellers to meet the needs of a wider range of products in some categories. We sell more than 15 categories of products directly from brand owners, so you can be sure that every product is 100% authentic, new from the box, and comes with a warranty directly from the brand owner. Our team of experts and sales staff with over 24 years of experience are ready to provide the best product and service advice to customers.
Please read the following terms and conditions carefully before using the ITandHome.com platform. By using this website, you agree to all terms and conditions set out below:
1. Use of the website
1.1 You agree to use the website only for lawful purposes and not to do anything that infringes the law or the rights of others.
1.2 Do not copy, modify, or publish any information from this website without written permission from ITandHome.com.
2. Products and Warranty
2.1 Products distributed in ITandHome.com is 100% authentic and comes with a warranty from the brand owner directly.
2.2 We are not responsible for any damage caused by using the product that is not in accordance with the manufacturer's instructions.
3. Payment
3.1 We accept payment through secure channels such as credit cards, bank transfers, and other channels specified on the website.
3.2 You must check the accuracy of the payment information before confirming the order.
4. Cancellation and return of goods
4.1 Return of goods must be in accordance with the return policy specified on the website.
4.2 Products that are damaged during shipping can be requested for an exchange or return within 7 days from the date of receipt of the product.
5. Amendment of the Agreement
ITandHome.com reserves the right to amend or update these terms and conditions without prior notice.
Frequently Asked Questions (FAQs)
1. Are the products sold authentic? A: All products on ITandHome.com are 100% authentic and come with a warranty from the brand owner directly.
2. How long does it take to deliver goods? A: The delivery time depends on the customer's address. Usually between 1-7 business days
3. Can I return the product? A: You can return the product within 7 days if it is damaged or not as ordered according to our return policy.
4. Are there any fees for payment? A: There is no additional fee for payment via the channels specified on the website.
5. How can I contact customer service? A: You can contact our customer service via email, phone or chat on the website.
